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You can Shop without registering or logging in. But we do encourage you to Register and / or Log In to take advantage of website features such as;
  • Your personal order history at your fingertips
  • Your favorites list for quick reference if you need a reminder of what you liked or what you want to try.
  • Special REGISTERED USER discounts 3 times during the year - with no minimum purchased required, you can use on the order of your choice.
 
FINDING WHAT YOU ARE LOOKING FOR:
There are many ways to pick your products:
 
  • PRODUCTS TAB at the top of any screen. 
This is a quick link area where you can browse for almost anything. Each of the top 5 product categories allow you to be more specific. Eample; If you choose wine, it will give you the option of wine type - Red, White etc. 
Once you have made your selection, you will land on the product page that will show the result of your general search. You will have the opportunity there , to do a an  even more detailed search by country , region, price and much more.
 
You can also  browse our STAFF PICKS, NEW ARRIVALS, EXCLUSIVE PRODUCTS , and much more.
 
Another search option, is the 

 SEARCH OUR STORE"  

 ADVANCED SEARCH  top right on any screen.

Type a specific product name if you know it
You will land on the Advanced Search page with your results just below.
If the product is not found, you can then search using the advanced dropdown  
 
 
  • ADVANCED SEARCH allows you to narrow your search by a variety of options for individual items ie; Wine , Beer, Whisky.
Once you select what type of product you are looking for, ie; WINE, you will be offered a variety of choices such as Price range, country, region, grape type, vintage. 
You can select multiple things within each option, for example, you can chose to see all Red wines, from as many countries as you wish at a certain vintage. 
 
Fill your shopping cart in one easy click!
  • When you find a product you like, click ADD TO Cart.
  • The HEART ICON is ADD TO FAVORITES and lets you keep a list of your favorite items so that you can re-order them in the future. Anytime you log in, just click the HEARTon the shopping basket  and your list will come up. You can add and delete items at anytime just click the HEART.
  • Products list if they are IN Stock, if we have run out it will show OUT OF STOCK. You can still select the item and we will try to order it in for you. You will be contacted once we know if and  when we can get it for you. Some products exclusive to our store may only come to us once a year but we will let you know.
  • OUT OF STOCK, items may have a minimum quantity requirement and may be subject to price change.
 
CHECKOUT
  • Clicking YOUR SHOPPING CART in the top right of the page, will drop down your cart and allow to make changes in quantity remove items from the cart, and select checkout.
  • If you are a registered user and logged in you will go straight to View cart Contents  which allows you to select gift packaging , enter discount codes, select delivery or pickup and adjust your product quantities.
  • From there you continue to checkout.
  • If you are not logged in,  you will land on the Account login page which gives you the option to register, log in, or shop simply.
  • You will have the opportunity to select gifting options at checkout - you will have to toggle YES for packaging and card and then UPDATE your cart.
  • Pickup or Delivery selection is done on the check out page - you will find the delivery zone map helpful
  • Payment Contact confirms who pays for the order. 
  • Order Summary gives you the opportunity to confirm all of your choices and submit, or go back and make changes. Submit sends your order form to our Customer Service Team who will process your order and send you a PDF file payment receipt. Your order is not confirmed until you receive this email.
Important Stuff
  • Payment is completed offline. When you submit an order, we process it and then email you a PDF receipt.
  • Legal regulations prevent us from shipping any liquor products outside Alberta. We have many loyal customers outside of the province who make their own pick-up arrangements, but we cannot do that for you.
  • We cannot guarantee same day pick-up or delivery, but we promise to do our best to accommodate your needs. When your order is submitted, we can discuss any special pick-up or delivery timelines on the phone with you.
  • Our website is updated every 15 minutes and as accurately as possible reflects our instore inventory. When we are out of stock on an item we can try to order it for you, or recommend a good substitute.
Happy Shopping!
 
If you need help or require further advice, please contact atyourservice@kensingtonwinemarket.com or call us at 403.283.8000 or toll-free at 888.283.9004.283.8000