You can Shop without registering or logging in. But we do encourage you to Register and / or Log In to take advantage of website features such as;
- Your personal order history at your fingertips
- Your favorites list for quick reference if you need a reminder of what you liked or what you want to try.
FINDING WHAT YOU ARE LOOKING FOR:
There are many ways to pick your products:
- PRODUCTS TAB at the top of any screen.
This is a quick link area where you can browse for almost anything. Each of the top 5 product categories allow you to be more specific. Eample; If you choose wine, it will take to to the wine section with advanced search options..
You will have the opportunity there , to do a an even more detailed search by country , region, price and much more.
You can also browse our STAFF PICKS, NEW ARRIVALS, EXCLUSIVE PRODUCTS , and much more.
Another search option, is the
Search icon beside the heart( which is your add to favorites icon ) in the top right corner. You can type what you are looking for in the top quick search box. Things like type of wine, or name specific of any product.
Type a specific product name, Winery , Distillery or Brewery.
- You can select the indivivual products showing in the drop down, or hit enter to see all items based on your request.
If the product is not found in the quick search, you can then search using the advanced search - Go to PRODUCTS - Select the type of product you are searching for.
- ADVANCED SEARCH allows you to narrow your search by a variety of options for individual items ie; Wine , Beer, Whisky.
Once you select what type of product you are looking for, ie; WINE, you will be offered a variety of choices such as Price range, country, region, grape type, vintage.
You can select multiple things within each option, for example, you can chose to see all Red wines, from as many countries as you wish at a certain vintage.
Fill your shopping cart in one easy click!
- When you find a product you like, click the basket icon on the product.
- The HEART ICON is ADD TO FAVORITES and lets you keep a list of your favorite items so that you can re-order them in the future. Anytime you log in, just click the HEARTon the shopping basket and your list will come up. You can add and delete items at anytime just click the HEART.
- Products list if they are IN Stock, if we have run out it will show OUT OF STOCK. You can still select the item and we will try to order it in for you. You will be contacted once we know if and when we can get it for you. Some products exclusive to our store may only come to us once a year but we will let you know.
- OUT OF STOCK, items may have a minimum quantity requirement and may be subject to price change.
- Clicking YOUR SHOPPING CART in the top right of the page, will drop down your cart and allow to remove items from the cart and view cart contents.
- In View cart Contents , you can adjust your product quantities - dont forget to UPDATE cart if you make changes. You can also select if this is a gift order.
- From there you continue to checkout. which will take you through your gifting details including who its for , gift packaging etc.
- If you are not logged in, you will land on the Account login page which gives you the option to register, log in, or SHOP as a guest.
- Pickup or Delivery selection is done on the check out page
- Payment Contact confirms who pays for the order.
- Order Summary gives you the opportunity to confirm all of your choices and submit, or go back and make changes. Submit sends your order form to our Customer Service Team who will process your order and send you a PDF file payment receipt. Your order is not confirmed until you receive this email.
- Payment is completed offline. When you submit an order, we process it and then email you a PDF receipt.
- Legal regulations prevent us from shipping any liquor products outside Alberta. We have many loyal customers outside of the province who make their own pick-up arrangements, but we cannot do that for you.
- We cannot guarantee same day pick-up or delivery, but we promise to do our best to accommodate your needs. When your order is submitted, we can discuss any special pick-up or delivery timelines on the phone with you.
- Our website is updated every 5 minutes and as accurately as possible reflects our instore inventory. When we are out of stock on an item we can try to order it for you, or recommend a good substitute.
If you need help or require further advice, please contact [email protected] or call us at 403.283.8000 or toll-free at 888.283.9004.283.8000