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Delivery Policy

DELIVERY — Our Store To Your Door

** PLEASE NOTE:

Your order ( in city limits only) may be delivered by a courier, or our KWM  staff.  You should receive a call when the driver is enroute. If you are not  home for your prearranged delivery , you will have to pickup or pay a second delivery fee if you want us to try the delivery again. Our delivery window is 10am to 5pm Monday to Friday.  Free Delivery on orders $250 + and applies within the Calgary City Limits. Someone over the age of 18 needs to be home to receive it. We need to physically hand it to someone, and Identification may be required. 

 We do understand this is a long delivery window but unfortunately we are not allowed by law to leave the delivery unattended or with someone that is not over the age of 18. The AGLC sets the liquor laws and the courier sets the delivery window.

We cannot leave your order on a door step, behind a planter or in between your doors. 

* We do not deliver out of the Calgary City limits.

* We can ship outside of the City limits but only within the Province using Canada Post / UPS ** Packing and shipping fee are billed once your order is packed up.

We Do not ship out of the Province

KWM is pleased to assist in getting your orders and gifts delivered. Delivery can be tricky business, so please read these guidelines carefully to ensure a trouble-free experience.

** Please Note: Orders placed on line after 4pm on Friday, may not be processed until Monday morning.

** Our daily delivery window is between 10am - and 5pm. Someone needs to be home for that window 

  • Recipient must be 18 years of age or older. We ID anyone under 25. It's the law.
  • Recipient cannot be under the influence of alcohol.
  • We cannot, by law, leave your delivery on your door step, behind your Barbeque or in between your doors. It is alcohol and all the rules and age limits of purchasing or receiving alcohol applies.Someone over 18 years old must be present to accept the delivery, We will ID anyone who does not appear to be at least 25.

Corporate Account Delivery

  • Free delivery if you are an active KWM corporate client and you are delivering to yourself in the downtown core, otherwise delivery charges will apply.  
  • Corporate delivery service is available Monday through Friday from 10:00am - 3:00pm (MST).
  • 24 hours advance notice of your delivery requirements is preferred.

Delivery Within Calgary City Limits

  • Read this, it's important: You are asking us to deliver alcohol. That means we must ensure that someone over the age of 18, who is not inebriated, will accept the delivery. We cannot leave alcohol deliveries on a doorstep if no one is home! If you give us a residential address, we must talk to the recipient to schedule the delivery. We are as discreet as possible to ensure gifting surprises, but we must call in advance. So, we urge you to give us a weekday business address and telephone number for your recipient. That way, we meet our legal obligation and you are assured that your shipment arrives on time and is a surprise if it's a gift!

Free delivery on minium $250 order applies only ; Within the Calgary City Limits, and if we can deliver your complete order in one delivery. Any subsequent deliveries required on a single order the $10 fee will apply to each.

  • Kensington Wine Market will attempt one delivery. If undeliverable, you will be charged again. 
  • Delivery service is available Monday through Friday  - The window is  10:00am - 5:00pm (MST).  And someone over 18 years old needs to be home to receive
  • 24 hours advance notice of your delivery within the city limits is required .
  • We reserve the unconditional right to refuse delivery.